Bem-vindo(a) à Luminos Refresh!

Electronic Complaint Book

Dear Customer,

At Luminos Refresh, our main concern is to provide you with an exceptional shopping experience. We are always committed to ensuring that our products and services meet your expectations and needs.

If, by any chance, an unexpected situation arises or you have any questions related to your order, we ask you to contact us directly through our support email or by filling out the contact form available on our website. We are ready to listen to your concerns and resolve any issues that may have arisen during the purchase process.

Our customer service team is at your disposal to help you quickly and efficiently, always looking for the best solution to guarantee your satisfaction. We value your opinion and work hard to improve our products and services.

However, if you wish, you can always access the Electronic Complaints Book portal directly.

Grateful for your confidence in our store.

Team Luminos Refresh